"Excellent Hospital"

About: Royal Orthopaedic Hospital

What an experience - from the cleaner to the consultant, everybody was polite and friendly and seemed to genuinely care about the patients. Outpatients did run a little late but a nurse came out to explain why they were running late. My operation was handled professionally and my consultant was excellent at explaining everything.

Story from NHS Choices

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Responses

Response from Sally Xerri-Brooks, Head of Communications, Communications, Royal Orthopaedic Hospital NHS Foundation Trust

Thanks for this really helpful piece of feedback. I'm really pleased you were well cared for. We are working hard to reduce waiting times in Outpatients at the moment, so while I'm sorry your appointment ran late, I'm pleased that you were kept informed.

With best wishes

Sally Xerri-Brooks

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