"40 week wait for appointment"

About: Medway Maritime Hospital / Cardiology

(as a relative),

My 83 year old father has been waiting 16 weeks for an appointment with a cardiologist. I phoned hospital today and was told the waiting list is 40, yes 40, weeks. Under NHS guidelines, patients are supposed to be seen within 18 weeks and have a plan in place for their care. What is going on at Medway Maritime Hospital? This is a huge failure of service and completely unacceptable.

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Responses

Response from Medway Maritime Hospital

We are sorry that your father has has been waiting 16 weeks for his cardiology appointment.

We would like to look into your concerns in more detail but will require some more information from you first. Please can you contact our PALS Team between 9am and 5pm Monday to Friday, by phone on 01634 825004 or 01634 830000 x5793 or by email at Pals@medway.nhs.uk

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