About: Birmingham Children's Hospital / Ophthalmology Birmingham Children's Hospital Ophthalmology B4 6NH
Posted by jcjc2000b (as ),
The days we have to visit the Eye Department at the Birmingham Children's Hospital is always a traumatic experience.
How can the Ophthalmology Dept keep you 3 to 4 hours for a scheduled appointment. There is admittedly a wait of 20 mins for eye drops but why is the whole the service so antiquated?
As parents we raised concerns previously via the PALS service. We heard nothing and then we followed up to find that they'd put a follow up action in the wrong year (previous) in their calendar.
We had an MRI when our daughter was 1 and they put the wrong name tag (a boy) on our daughter's leg. When we informed the nurse they nonchalantly just removed the tag and put the correct one on. Should this not have been reported as an incident?
To try and cope with our laborious wait in the Ophthalmology Dept we went in search of the Children's play area. The Front Desk Reception told us it was at the far end up the stairs and past the Conservatory. When we got there 'Forward Thinking Birmingham' told us the Children's Play area was currently out of action.
As per the start of this - our experience of the Birmingham Childrens Hospital is always a traumatic one. The Eye Department should be sorted out once and for all. As a result - we want to transfer to Moorfields despite the extra travel involved.