"Excellent Learning Disabilities Care in A&E"

About: Luton & Dunstable Hospital

I supported an individual with profound learning disabilities who is also no longer to verbally communicate their needs to A&E yesterday night and was extremely impressed by the all round professionalism, quality of care and efforts to make my client comfortable which the hospital staff showed. All staff were excellent but the ward sister in particular made my client who had been anxious and distressed, comfortable and calm and dealt with their case as quickly as circumstances would allow. I cannot thank the A&E staff enough for their exemplary care.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Luton & Dunstable Hospital

Thank you for taking the time to leave your feedback. We are pleased your experience has been a positive one and will pass your comments on to department managers and team.

  • {{helpful}} of {{total()}} people think this response is helpful