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A&E busy but treated very well

Story from nhs.uk

"A&E busy but treated very well"

About: Royal Lancaster Infirmary

I took my 8yo daughter in on a Sunday evening to have her swollen ankle dealt with.

The wait wasn't short but everyone treated us very well whilst handling other patients who were being less, well, patient.

Special thanks to the nurse who initially assessed my daughter and made her feel at ease.

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Responses

Response from Royal Lancaster Infirmary 8 years ago
Royal Lancaster Infirmary

Submitted on 03/03/2016 at 13:48
Published on nhs.uk on 04/03/2016 at 01:32

Thank you for taking the time to let us know about your recent experience at ourA&E department at the RLI. We are glad that the staff looked after your daughter well and helped her feel at ease. We will pass your kind comments on to the team involved. Thanks again, and wishing your daughter a speedy recovery.

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