"My experience at Ward 207 - RDH"

I had my knee surgery on 25/02/2016 and I was admitted to ward 207. I was surprised by the amount of time it took before staff could answer the buzzer, I used it three times and every time it took at least 30 minutes before I got any response and every time they looked bemused and they would ask 'Did u press the buzzer?' I don't know how else I could summon for help with my limited mobility. On my discharge day I requested my discharge letter to see what medication I was prescribed and the nurse refused, I thought that was a bit cruel, I had discussed my preferred pain relief medication with the doctor earlier as I don't respond well to most analgesic medication and the doctor agreed to check whether the medication was available. The nurse gave me instructions to go to the pharmacy to fetch my medication, the nurse blatantly refused to give me information regarding my discharge medication stating that the nurse didn't have the information, I was pretty sure they had access to my information on the computer. The next day after discharge, I had to GP for extra pain relief in extreme agony after a sleepless night, I could hardly do anything. I feel let down because I was not involved in my care and discharge planning.