"Excellent"

I was very impressed with the care I received today.

Friendly, caring staff who were efficient, kind, skilled and knowledgeable.

I knew I had tonsillitis, as I get it lots, but as it was a Saturday I knew I couldn't get antibiotics from my GP.

Went to the Urgent Care clinic.

Had to wait about 40 minutes all told, but this wasn't a problem as the whole system seemed well organised so I knew I would get my turn.

Saw a Practitioner who was lovely and prescribed me penicillin.

I didn't even have to go to a chemist to get them as they let you pay at a big machine and then give them to you there and then.

This is the NHS at its best; free, efficient friendly care.

Well done.

Story from NHS Choices

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Responses

Response from Beckenham Beacon Ucc

Thank you very much for taking the time to review our service.

I am extremely pleased to hear you were happy with the service we provided and that we were able to help you.

I will feed your review back to the team as positive comments are great for staff morale.

With thanks

Quality and Governance Manager

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