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Excellent friendly service

Story from nhs.uk

"Excellent friendly service"

About: Leicester Royal Infirmary

I had a CT scan on the 19th February and the nurse/ health care assistant who put the cannula in was brilliant. The nurse said they were coming up to 25 years service and it showed. Excellent medical care with no problems afterwards and a great friendly manner. This was very reassuring particularly when being scanned in relation to cancer spread. The radiographer and their assistant were both kind and reassuring - qualities that mean a lot to people who are stressed because of their illness.

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Responses

Response from Leicester Royal Infirmary 8 years ago
Leicester Royal Infirmary

Submitted on 29/02/2016 at 12:41
Published on nhs.uk on 01/03/2016 at 01:30

Dear Sue,

Thank you for taking the time to post your comment.

We are really pleased to hear how well you were cared for by our staff during your CT scan at the Royal. Your feedback is much appreciated and has been shared with the team involved in your care.

Have you considered nominating a member of staff or a team for one of our Caring at its Best awards? Further information is available on our website: http://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/

Kind regards,

Communications team,

Leicester's Hospitals

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