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Ambulatory Care Unit

Story from nhs.uk

"Ambulatory Care Unit"

About: St Helier Hospital

My husband attended ACU following treatment at the A&E unit.

Although situated in a very restricted space the care was excellent, assessment nurse and follow up,doctor were friendly, knowledgeable and efficient.

The clinic Receptionist was exceptionally helpful and supportive to all we saw attending the clinic. The receptionist went out of their way to go well beyond the call of duty thus making the patients' visits the best possible.

If the hospital is making staff recognition awards then this receptionist should certainly be in receipt of one.

Thank you ACU for your care.

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Responses

Response from St Helier Hospital 8 years ago
St Helier Hospital

Submitted on 29/02/2016 at 10:12
Published on nhs.uk on 01/03/2016 at 01:31

Thank you for this lovely feedback about the Ambulatory Care Unit. We will pass this on to the Matron and Clinical Lead for the area so that your comments can be shared with the team. We do have staff recognition awards, so it would good to know the name of the receptionist who was so helpful, please email communications@esth.nhs.uk if you know their name. Thank you.

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