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Fantastic staff in endoscopy unit

Story from nhs.uk

"Fantastic staff in endoscopy unit"

About: Leigh Infirmary

I went the the endoscopy department at Leigh for a colonoscopy and gastroscopy. I was very anxious and really upset when arrived. Every member of staff that dealt with me were brilliant and did everything possible to put me at ease and relax me. All through the procedues they reassured me and kept me calm. Thank you so much to all the staff at Leigh for helping me through my procedures

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 8 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 14/04/2016 at 16:37
Published on Care Opinion at 16:58

Thank you for sharing your positive experience at the Endoscopy Department at Leigh Infirmary. The team will be delighted to have your feedback.

I will ensure that they are made aware of your posting through their manager and their Head of Nursing.

Kind regards

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