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I was treated with respect

Posted By cw123

"I was treated with respect"

About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency

(as the patient),

I had an accident at work and was admitted to the southern general and was treated with all the respect from all of the staff there from A&E to the Ward. Ward 10c well done to all during my short stay Joanne, Karen and Kirsty sorry I have forgotten all the other names but a big thank you from me.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 8 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 17/03/2016 at 15:46
Published on Care Opinion at 17:13

Dear cw123

Thank you for sharing your experience of your recent care at the Queen Elizabeth University Hospital. You have highlighted how important it is for patients to be treated with respect and that you feel you experienced this from each member of staff you came into contact with and that this made a difference to your care.

I will ensure your thanks are passed on to the staff in ward 10c, especially those that you mention and to the staff in A&E.

I hope you are now recovering well following your accident.

Best wishes
Lisa

Patient Experience, Public Involvement

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