This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Hip replacement with Sion Glyn-Jones"

About: Nuffield Hospital Oxford (the Manor)

My other hip replacement was at The NOC in Oxford, but this time I decided to go to The Manor.

At my age I was reluctant to even have an operation but my Consultant and Anaesthetist were very caring and reassured me that this was pretty straight-forward and nothing to worry about. The nurse who I met for my pre-op appointment was lovely – really kind and caring and other staff I met in the hospital were always very polite so I knew I’d made the right decision. The nurses who looked after me on the ward were so considerate and nothing seemed too much trouble. On one night I needed to call them a few times, much to my annoyance, but they were always cheerful and helpful. Having a private room was new to me and I felt very spoilt by all the attention I had from the catering team, the physios and the nurses! I have to say that all of the staff at this hospital were amazing. My recovery is a little slower than the last time but that’s because of my age and the physio team have been very supportive and encouraged me to keep up the exercises. I feel very lucky that I could go to The Manor and have told lots of family and friends that is they get the chance, they should go there too. Thank you to everyone concerned.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nuffield Hospital Oxford (the Manor) 8 years ago
Nuffield Hospital Oxford (the Manor)
Submitted on 09/03/2016 at 09:55
Published on nhs.uk on 10/03/2016 at 01:30


Thank you from the team at the Manor Hospital for your kind words and taking the time to feedback.

All feedback is hugely important to Nuffield The Manor Hospital Oxford, it's lovely for staff to receive praise from a patient or visitor, and equally we use negative feedback constructively to improve the care we give to our patients.

Thank you again.

With kindest regards

Louise Sullivan

Hospital Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k