"My daughters mental health"

About: North Staffordshire Combined Healthcare NHS Trust / Inpatient mental health care

(as a parent/guardian),

My daughter has come back to live with our family for the past 18 months. Since the day she realised she has not got to go back to her father, that's when we realised she had problems. She was eating too much chocolate making her self sick. she has been nail biting and self harming. she has anger problems and she is hitting her family.

she is very abusive towards people around her. She has threatened to stab me on a number of occasions.

I made a self referral to CAMhS as a mother as I knew my daughter needed help.

My GP referred my child to CAMHS at first they said my daughter didn't even meet the requirements for a appointment.

My daughter has been hitting our pet. Who has sadly now been put to sleep, due to theses agencies falling to help my child.

I have rang social services up loads of times and they say there is nothing they can do. More likely they are just passing the buck.

My daughter clearly has mental health issues.

The school cant cope with her. They reduce her hours at school.

My daughter needs to be in a place where she stays in and gets the help she needs. I feel she is entitled to by law.  I feel like the system has just let my daughter down.

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Responses

Response from Veronica Emlyn, Patient Experience Lead, North Staffordshire Combined Healthcare NHS Trust

Dear Pritty

Thank you for taking the time to post your comments on the Patient Opinion web site. As an organisation we take patients comments very seriously and pride ourselves in being responsive to both positive and not so positive observations.

I am sure you appreciate that I am not able to comment specifically to your issues, as I am afraid there is not enough detail to enable me to investigate you and yours daughters specific circumstances. However I would like it if you would make direct contact with me as I would appreciate the opportunity to discuss your concerns and ascertain what we may be able to offer to support you and your daughter.

My name is Kath Clark and I am the Head of Directorate for Children and Young Peoples Services provided by North Staffordshire Combined Health NHS Trust. My contact number is 01782 40839601782 408396

I look forward to hearing from you.

If you feel this is not what you want to do at this time please consider contacting our PAL's team who can support you to make a decison on what options you have in taking your concerns forward: Telephone 01782 27503101782 275031 or Freephone 08003899676 Mon -Fri: 9am to 5pm.Text service 07718971123 ( This text service available 9am to 5pm and charged at your provider's rate)

e mail: patientexperienceteam@northstaffs.nhs.uk (e mails are monitored Mon to Fri, 9am to 5pm)

Veronica Emlyn:Patient Experience Lead

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