"Customer service satisfaction - every time"

About: Newcastle Dental Hospital

I have now had my 3rd visit over the past year; and have been so impressed with the staff on each occasion - students, dental assistants, the head of dept. and reception staff also.

Everyone has been courteous, professional, caring and considerate - no exceptions.

The site of tooth abscess infection had been difficult for my dentist to continue with treatment at home.

I knew at every stage of every visit what was happening and why.

I haven't given feedback previously but since this may be my last visit I felt that I must express my appreciation to all concerned.

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Responses

Response from Newcastle Dental Hospital

Thank you for leaving positive feedback following your most recent course of treatment at the Dental Hospital in Newcastle. Your comments regarding both the clinical care you received and the behaviour of our staff are most welcome and we will ensure these are feedback back to our staff who will appreciate your kind words.

We are very pleased that your expectations were met on more than one occasion and you continually had excellent care and support from our members of staff and the service we provide.

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