About: Countess Of Chester Hospital Countess Of Chester Hospital Chester CH2 1UL
Posted by Simon Owens
I was due for surgery on the 26/1/16, I arrived at 07.30 on time was left in a waiting area till 9am. I was taken to have bloods cross matched sign paperwork had my bracelet on and ring taped on. All systems go said the anaestathist. Within 5 minutes of this conversation my op was cancelled. The person was very nice but it was little consolation as I had to wait for my wife to drive from Manchester to pick me up.
The next day I was given the 22/2/16, again I arrived on time and again just before 10am the same nice person told me my op was cancelled.
This is a very poor situation and was told no beds but on my arrival there was 2 beds available. How many times must my employer (who is growing ever impatient with me) move their resources around to fit in with your poor efforts. I am aware of the bed blocking and other problems, I don't blame the nurses and doctors. I do however hold the management of this hospital in contempt and would like a proper explanation from a person higher up than the poor member of staff that had to suffer a barrage of verbal abuse from some people less patient than myself.
If you're truly at crisis, then close the doors, stop letting people like myself to be more anxious than needs be. Close the doors and send us somewhere that can meet ours needs and lessen the financial issues along with the issues at work where I am barely holding onto my position.
I probably won't see this review posted but I live in hope.