"Shambles from start to finish."

About: Royal Oldham Hospital

My 3 year son was taken here by ambulance to children's A and E. My God what an unpleasant experience. Absolutely no communication by staff. We were there 8 hours in total in an A and E cubical with no real outcome as no one really told us anything so I took my child home to get better. The waiting room is hot, dirty, small and grossly unpleasant. The staff are rude, busy and understaffed. The doctors, two of them did not know how to write a prescription due to the 'system changing' so it took an hour for that to happen. My 3 year old was not offered food or drink for the length we were there. Complete farce, steer clear.

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Response from Royal Oldham Hospital

Thank you for taking the time to leave your comments we strive to achieve a high standard of care for all patients in line with Trust Values. We will pass your comments onto the Department/ward.

Grateful Thanks

The Pennine Acute NHS Trust

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