"Felt bullied into a treatment I did not want"

I visited the hospital yesterday. I have had 2 consultants confirm that I have diverticular disease and suggest I see a specialist to help manage the pain and symptoms. I got an appointment through very quickly and a few days before, it was changed to an entirely different doctor. I got in to the appointment early and thought this is unusual, now I know why. My consultation lasted about a whole 5 minutes. The consultant didn't seem to know why I was there. They told me it wasn't likely to be diverticular disease as it is really rare in someone of my age (though 2 other specialists and photographs from a laparoscopy confirmed it was). They then said they wanted to do an invasive procedure. I said I wasn't keen and was there anything else, they said no. Took me out the room and handed me to a nurse who then got information and drugs ready for the procedure. That was my consultation! I asked to speak to a senior nurse who was totally understanding and also thought there could be perhaps other tests done and told me I didn't have to have the procedure and that I shouldn't feel pressured. So I left with details, no drugs and an aim to have a re-referral from my GP to an actual gastro specialist. Felt very upset with it all!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Woodland Hospital

Good afternoon,

I am extremely sorry that your experience has not been to the standard expected.

Please contact 01536 414515 and ask for the Matron so we can discuss your concerns and respond accordingly to those concerns

  • {{helpful}} of {{total()}} people think this response is helpful