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Poor communication, long wait times and lack of...

Story from nhs.uk

"Poor communication, long wait times and lack of..."

About: Royal Stoke University Hospital

I have been left waiting for surgery for 2 years and my wait time keeps being extended.

I live in pain and this affects my work with me being close to losing my job.

My wife is going through hell watching me suffer and this is now making her suffer from stress and depression/ anxiety.

I can not get in touch with my surgeon or their secretary as no one will answer the phone.

I am told we have cancer patients who are a higher priority! I know this but why do I have to go onto an endless wait list due to there lack of capacity.

Is my care of such little importance!!!

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Responses

Response from University Hospitals of North Midlands 8 years ago
University Hospitals of North Midlands

Submitted on 09/03/2016 at 16:43
Published on Care Opinion at 16:49

Dear 'Anthony Brown'

Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands.

If you would like to contact our PALS Team (Patient Advice and Liaison Service) so that they can investigate the issues that you have raised further. The PALS Team can be contacted on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk.

Thank you and best wishes

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