"Dean Street Express"

About: Chelsea and Westminster Hospital NHS Foundation Trust

(as the patient),

Wonderful service, friendly and reassuring. Newbie to full screening but the team made it so easy and calmed me down straight away. No judgemental attitude to my situation (married but have gay sex) and helpful advice and reassurance that I'm doing the right things to stay safer.

Quick check in and self tests. No long wait downstairs. HIV in a minute, and told rest would come within 6 hoursZ left all done after 26 minutes. Test results arrived at 1hr 55 and 3hrs 30 respextively, highly recommended.

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Responses

Response from Sian Nelson, Membership and Engagement Manager, Chelsea and Westminster Hospital NHS Foundation Trust

Dear Patient,

Thank you very much for your lovely feedback. It has been logged and forwarded to the management of the clinic.

Kind Regards,

PALS Team

Chelsea and Westminster Hospital

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