"A&E at Pilgrim Hospital"

About: Pilgrim Hospital / Accident and emergency

(as the patient),

Got admitted into a&e from really bad pains in my sides I could hardly move it was that bad finally got seen within 2 hours then got put in the cubicle for another 2 hours no pain relief or nothing till my friend went and saw them the doctor finally come and gave me morphine paracetamol and a drip then he waited for them to finish then asked me how did I feel of cause with that much pain relief ontop of the world he said if it comes back go to gp tomorrow witch I did and he referred me back to a&e so I drove myself walked in got seen within a hour then got told to sit in cubical 7 and a doctor will be there in 3 hours but sorry I know I am sat at home In a lot off pain but I am not waiting there for 3 hours to get drugged up again then to get realised at 3 in the morning having to pay for carpark ticket to get home then be back to square one sorry but this is a joke I am sat here suffering cause pilgrim will not sort there a&e department out. hope this gets read not just fobbed off something needs to be done

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Response from United Lincolnshire Hospitals NHS Trust

Dear Marcopolo,

I am sorry to hear of your experience of care with your GP and A+E.

I would be grateful if you could contact me to discuss this further. I would wish to understand the reason your GP is referring you to A+E and vice versa.

This obviously needs to be resolved and I would be happy to support you in getting a resolution to this issue.

Yours sincerely,

Michael Brunton

Matron Emergency Care

01205 445029