"Waiting times are unacceptable"

About: Bromley Healthcare / Physiotherapy for adults

(as the patient),

Saw my GP back in December 2015. He said that he would write referral letters for two issues that he advised for physiotherapy.

Contacted by Physiotherapy service about one month later, January 2016. First available appointment for the end of February 2016.I find the waiting times unacceptable!

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Response from Amanda Mayo, Head of Nursing, Quality Team, Bromley Healthcare

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Thank you for taking time to post your recent experiences with your referral for physiotherapy.

I wonder if you could contact me on Amanda.mayo@bromleyhealthcare-cic.nhs.uk with your name, address, contact details and if you know which physiotherapy service you were referred. Thi sis vital information as Bromley Healthcare do not provide all physiotherapy services in Bromley?

Many thanks and I look forward to hearing from you


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Response from Jonathan Lewis, CEO, Bromley Healthcare

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I would encourage you to take this opportunity - we can only get better if people take the time to point out the problems - thank you for taking the time to get in touch

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