"Wonderful, thank you Cumbria health service"

About: Penrith Hospital

(as the patient),

I perforated my ear drum in January and had to go to Penrith Hospital. Fantastic service. I was referred by phone whilst on holiday. Fast caring service, no wait. Wonderful, thank you Cumbria health service.

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Response from NHS Cumbria

Thank you for your thoughtful comments regarding the care and attention you received whilst being treated at Penrith Hospital.

It is extremely gratifying to receive comments such as yours and it is a tribute to the caring concern and skill of the individual members of staff who work both on and off the ward, and I know they will appreciate them.

I have also forwarded your comments on to the General Manager of Penrith Hospital so that they can be shared with the staff.

Once again, thank you for taking the time to write to us.

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