"A and E"

Son had high fever, Bad pains in neck before came could not hardly swallow paracetamol pills, nurse said could checked online give advice said stick marshmallow in mouth. Helps bad throats, did not thing advice was good. Got booked at nine did not see nurse till 10PM fever high dizzy, gave liquid paracetamol then wait see doc which was another hour and half, temp did drop doc check said virus gave paracetamol for meds.

Thankfully fever gone but still got Pain in throart.

For his condition should of been seen bit quick as could of been serious.

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Response from Princess Royal University Hospital

I am extremely sorry to read of your experience of emergency care at The Princess Royal University Hospital. Please do consider contacting PALS on kch-tr.palskent@nhs.net or 01689 863252 to enable us to further investigate your concerns.