"Going against patient's wishes"
About: NHS Borders NHS Borders
Posted by yve (as ),
I have an ongoing complaint re-my G. P practice & specific members of staff.
Today after been advised by NHS 24 I contacted my GP Practice for an emergency appointment as I have an internal abscess in my throat.
I always ask now who is on call & when I was told it was a GP I had complained about I said it would be inappropriate for me to see that same GP.
The receptionist said she would get this GP to phone me to which I told her under no circumstances did I want that to happen.
I suggested as it wasn't possible for me to see a different GP could she possibly ask a Doctor to refer me to the hospital, she agreed.
Three hours later my phoned went & it was the GP I have the ongoing complaint against, the same one I had stated I did not want to speak to.
I told the GP I found it inappropriate to phone me considering the circumstances & my wishes.
Long story short I was basically told they had no problem seeing me & if I didn't see them I wouldn't see any Doctor that day.
I still declined to the appointment.
Now as I see it the receptionist could have phoned me back & explained this was the only option, I would have accepted this & no to the appointment.
Am I wrong in thinking is unacceptable to go against a patients wishes?