"I last had surgery at this hospital ..."
About: Princess Royal Hospital (Haywards Heath) Princess Royal Hospital (Haywards Heath) Haywards Heath RH16 4EX
Posted by Mike Haselip (as ),
What I liked
I last had surgery at this hospital in 1999. There has been a marked improvement since then. I particularly liked the way the Urological teams worked together but the whole process from A&E, Haematuria Clinic, surgery and aftercare seemed to be all of a piece. I was given an eighteen week waiting time for surgery but in fact it took only 7 weeks. The wards were cleaner than I remembered from before and the staff much more responsive to patient needs.
What could be improved
Given the scale of the task in dealing with multiple admissions there are bound to be a few glitches. As a former management consultant I was more mindful of possible systemic failures but I am pleased to say that I did not spot any!
A&E could do with more doctors. I went there on a Saturday night suffering from great pain. But there was only one doctor on duty and I had to wait 4 hours. Meanwhile we noticed at least three security guards hovering around. Something wrong with priorities here surely?