"Urgent Care Centre"

About: University Hospital Lewisham

I was taken in for extremely severe tonsilitis / suspected quinsy and have to say the treatment I received was amazing. Though the staff were clearly stretched they took plenty of time to talk through the problems and explain every possible scenario to me so that I understood exactly what was going on.

From the initial admissions nurse who did a thorough exam and tried to cheer me up, to the nurses that administered my IV (while dealing with about 5 other patients) to the ENT consultant that answered my millions of questions - they all made me feel like I was their priority.

Very thankful this place wasn't shut down!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from University Hospital Lewisham

Thank you for your positive comments regarding your visit to the Urgent Care Centre at University Hospital Lewisham (UHL).

These will be shared with the staff.

Kind regards

Matron, Emergency Department, UHL

  • {{helpful}} of {{total()}} people think this response is helpful