"Positive A&E experience"

We took our 15 year old daughter to A&E on a saturday evening expecting the worst in terms of waiting time, quality of care and staff attitude. We were pleasantly surprised on all counts. The staff were efficient, professional, very thorough and well organised. We were seen within 30 minutes of being checked in and out in less than 2 hours. This hospital is a credit to the NHS.

Story from NHS Choices

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Response from Princess Royal University Hospital

I am very pleased to hear of the immediate care and thorough attention your daughter received during your recent visit to Accident and Emergency (A&E) at the Princess Royal University Hospital. I will ensure A&E receives your kind words.