"Very helpful!"

I moved to Newcastle from Essex recently and had not got round to registering at a GP. Anyway, I suffer badly with water infections and had been admitted to hospital in the June. I had a severe onset of a water infection and was in agony. I was seen in 20 mins and given a prescription for antibiotics straight away after I did a sample. The nurse I saw was lovely. Unfortunately, my water infection didn't resolve and had to go back again which again the nurse was brilliant and was the nurse I saw before and they remembered me. The nurse gave me a longer course. Overall, brilliant service especially the severe pressure our NHS is under and walk in centres slowly disappearing. Thank you for your help and professionalism.

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Response from Walk in Centre

Thank you for your feedback regarding your nurse consultation at our Community Services, Westgate Walk-in Centre. We are pleased to hear our nurse was able to treat your symptoms and your feedback has been shared with the staff involved, who appreciate your kind words.

We appreciate all comments and it is always welcomed when patients feedback that we have delivered a high quality of care and provided them with a good experience when using our service.

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