"Stigmatised in Aberdeen A&E"

About: Aberdeen Royal Infirmary / Emergency Medicine

(as the patient),

To start off I should explain quickly, I have DID (dissociative identity disorder) and PTSD (post-traumatic stress disorder), and due to this I have been a self-harmer for many many years.

Last year I had to go to hospital due to some injuries. Firstly they refused to see me due to them being self-inflicted and then I had a doctor have a very long rant at me about how I was "as bad as people who prank call ambulances", how I was "wasting time" and there were others with "real illnesses and injuries who need seeing".

They then went on to stitch me up, and when I said it hurt came back with: "Well surely that was the point?"

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Response from Anne Marie Walsh, Clinical Quality Facilitator, Quality, Governance and Risk Unit, NHS Grampian

I can see you shared your experience on Patient Opinion some time ago. I am sorry that your experience was not a positive one. We have only recently started working with Patient Opinion so please accept our apologies in not getting back to you at the time. If you have any further feedback about the experience you described please get in touch.

We are keen to listen to stories of patients and carers and, going forward, we plan to respond quickly to all stories we are alerted to from now on.

Best wishes

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