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Excellent Service

Story from nhs.uk

"Excellent Service"

About: Gosport War Memorial Hospital

I visited the Minor Injuries Unit recently with a suspected broken finger.

Was seen in ten minutes by the Nurse Practioner who sent me for an X Ray (department opened at 0830) who then X Rayed me in 5 minutes.

Went back and seen in ten minutes with the result.

The Nurse Practioner showed me my X Ray and explained that my finger wasn't broken and gave me exercise to do.

All in all, I was in and out within and hour.

My heartfelt thanks to the Nurse Practioner, the reception staff and the X Ray staff.

Top notch service and I can now get on with my life and not worry.

Finally, the tea machine makes excellent tea!

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Responses

Response from Gosport War Memorial Hospital 8 years ago
Gosport War Memorial Hospital

Submitted on 26/02/2016 at 14:25
Published on nhs.uk on 27/02/2016 at 01:31

Dear Spencer

Thank you for sharing your kind feedback regarding the care and treatment you received at the Gosport War Memorial Hospital, MIU.

This service is provided by Portsmouth Hospitals Trust and I have shared your compliments with them, so they can let the staff know who helped and supported you during your visit. They will be pleased to know you were happy with the caring, efficient service they provided. It's good to know the refreshments were excellent too!

Kind regards, Julie White, Customer Experience Advisor, Southern Health NHS Foundation Trust

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