"My 17 yr old son"

About: Queen Elizabeth Hospital (Gateshead)

We were sent to the Q E by our go who had diagnosed suspected pneumonia..... On arrival at the EAu, we were very quickly given a room and all obs were taken, within a few hours it became apparent that my son could be suffering from asthma.

Although its scary we were advised, medication given and a follow up appointment arranged immediately!

I can not fault the hospital at all....very clean, very attentive and happy smiling staff in all departments....in particular I'd like to mention one member of staff, who kept us calm and comfortable at all times!

Thank you.

Story from NHS Choices

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Response from Queen Elizabeth Hospital

Patient feedback is extremely important to us so thank you for taking the time to pass your comments over. We hope your son is feeling better and we'll pass your comments over to the A&E department.

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