"Nurses were amazing"

About: Rotherham Hospital / General medicine

(as a relative),

My very frail elderly dad is back in hospital for the second time in less than 2 weeks.....we are preparing ourselves for the worse and not sure he'll make it home this time. It's hard being a nurse and being a daughter; I can't help but look closer at how he is; can't help looking through his charts and on the whole he looked comfy and clean and his obs were being done regularly, but he was so thirsty when we visited and the ward was so warm his lips and mouth were dry. The nurses tonight though on ward A4 were amazing, especially Lorraine; even though my mum and brother proceeded to scare the life out of her for my being a deputy chief nurse she was so kind and caring, she didn't mind my question, she let me help get dad comfy and settled for the night; she heard me talking to dad behind the curtains and knew he had said his neck was hurting so I didn't have to ask for painkillers she offered them; and because he refused his tablets this morning she knew he may well refuse the now so she gave him IV paracetamol recognising that he needed to be comfortable and pain free. Even when I had asked questions she asked me if there was anything else I was worried about......and I could tell it was genuine and not because of my mum showing off. So thank you Lorraine and your team......

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Responses

Response from Kerry Hollingworth, Corporate Affairs Officer, The Rotherham NHS Foundation Trust

Hello my name is Kerry, thank you for your post on Patient Opinion. We really appreciate your feedback on the care of your father and are pleased to hear that you found the nurses on Ward A4 to be kind and caring. Your feedback and thanks will be passed onto the staff concerned. With best wishes

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