"Use of A&E on Saturday 13th February 2016."

About: Bristol Eye Hospital

I was given a number 5 when I entered A&E. I was told the one doctor on duty that day was late.

I was initially diagnosed with ulcers in my right eye.

It took 3 and a half hours to see the Doctor on duty.

When I left the A&E Department a patient had just arrived and was given card number 29.

I could not see that it would be possible for one overworked Doctor to see that many patients by close.

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Responses

Response from Bristol Eye Hospital

Thank you for your feedback, if you would like to you can pass this on to our patient support team: http://www.uhbristol.nhs.uk/patients-and-visitors/support-for-patients/patient-support-and-complaints/

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