"Hospital visit A/E and g9 Feb17/18 2016"

About: Frimley Health NHS Foundation Trust

I would like to express my thanks to all the medical staff in A and E and G9 who helped me during my vagus syncope incident the other night and I consider myself very privileged to have had access to such world-class consultants, nurses and paramedics. The medical care was wonderful, clear explanations were given by the guiding consultant and all the other doctors who helped me and sound advice offered regarding what I could do to help myself. The nursing staff were also very effective and the paramedics who arrived within six minutes after the event provided calming reassurances during initial treatment as the ambulance made its way to the hospital. Last but not least I would like to thank all the admin staff who did the paper work and the nursing staff who provided the tea and coffee and gave me an excellent lunch. This hospital is a real centre of superb NHS medical sciences and once again may I express my deep gratitude for the help and treatment it provided for me in my hour of need.

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Response from Frimley Health NHS Foundation Trust

Dear S.R. Eddolls

Thank you for taking the time to leave your feedback on your recent visit to Frimley Park Hospital.

I'm pleased to read that it was a positive experience for you.

We are lucky to have a great team of staff who try their best to deliver care as though it was a member of their own family in front of them.

Feedback like yours makes it all worthwhile.

Thanks for thinking of us

Kind Regards

Claire Marshall

Head of Patient Experience