"The core values of nurses"

About: Manchester Royal Infirmary / General medicine

(as the patient),

I went to the MRI outpatients this afternoon for some  tests, to follow up from a consultation last week. The nurse who took my blood (I've forgotten her name, but she was on shift on Thursday 18th Feb, she reminded me of the quality of nursing staff that we've historically had in the NHS.

It's so nice to have a conversation with someone, to be greeted with a smile, and to have an impeccable bedside manner - she certainly put a smile on my face, and deserves a thank you for being one of the heroes keeping our NHS alive.

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for taking the time to post your comments about your experience at the Manchester Royal Infirmary Outpatient Department. We were pleased to read that the nurse who attended to you was friendly, had an impeccable bedside manner, and that she reminded you of the quality of nursing which she embodied.

It is always good to be able to share positive feedback which reflects our staff’s hard work and dedication. I can assure you that we have passed on your feedback to the Matron of the Outpatient Department so that it can be shared with staff.