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Impressed by standard of care at Royal Bolton

Posted By MAFP10

"Impressed by standard of care at Royal Bolton"

About: Royal Bolton Hospital / Cardiology

(as the patient),

I had a pacemaker fitted at the Royal Bolton last month

It was explained what I was having done in detail by staff nurse on arrival and then what to expect after the op. The food was very good and the ward spacious, I was pleased to know I could have visitors at one time.

It would have been nicer (I think) if it was a single sex ward, also an easier transfer from bed to trolley would have been nicer, with more help if elderly.

At one point I was embarrassed as I went up the long corridor on my trolley for my operation, which was full of visitors, I felt on show.

Special thank you to the nurse in Coronary Care from Radcliffe with dark hair. She was on duty from 10.30am and didn't leave until 21.45. I was impressed with her standard of care.

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Responses

Response from 16 years ago

Submitted on 24/07/2007 at 12:16

Thank you very much for your comments on your stay while at the Royal Bolton Hospital. We have particularly taken on board the issues you have raised regarding the transfer from bed to trolley and we have asked to be raised at our next Nursing meetings to make staff more aware of this. We are also very sorry that you felt embarrassed on the transfer for your operation on the trolley, though it is inevitable when it is a public corridor that members of the public may be present. We have asked staff to go to the first floor as quickly as possible rather than remain on the lower ground floor where more members of the public may be.

Thank you once again for your kind comments.

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