About: St Mary's NHS Treatment Centre

I attended St Mary's NHS Treatment Centre for an Endoscopy.

I was very impressed by the peaceful atmosphere and cleanliness of the waiting area.

Having booked in at the reception desk the waing time for my treatment was very short.

I was extremely impressed by the friendly personal staff, each one doing their part in a calming reassuring fashion.

Seeing so many patients ,they certainly made me feel for the time spent preparing and having the procedure, that I was in very good hands.

The staff need to know they are doing a very good professional job, I am most grateful, if one has to have this procedure don't think it could have been made any easier.


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Response from St Mary's NHS Treatment Centre

Dear Patient,

Thank you for your very kind feedback about the care you received. It is so good to hear that we were able to alleviate your anxieties before your procedure and that your experience was positive. I will ensure that all the staff in the Endoscopy Unit at St Mary's NHS Treatment Centre are made aware, I know they will be delighted.

Kind Regards

Alison Lawrence

Clinical Quality Improvement Manager

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