"Can't keep track of appointment notes"
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
Posted by Anonymous
They can't even keep track of patient notes they supposedly made. Over two months after my appointment my GP still has not been sent the letter that was promised by the Dr and after three weeks of calling the reception to try and find these notes/letter I am told they still have no idea what happened and there are no notes for my GP and no comment on further tests.
Absolutely atrocious care, as they can't even be bothered to retype the notes, unless they have lost them completely in which case this is a data protection issue