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"Orthopaedic outpatient experience."

About: Nottingham University Hospitals NHS Trust - City Campus

I would like to congratulate the City hospital on my recent appointment at the specialist ankle clinic.

On arrival I was helped to book in and given directions to the clinic by a helper.

I asked if I could see the consultant ,thinking this may not be possible as it was a follow up appointment.i know I had arrived early but within minutes the consultant called me though.

They were very attentive and efficient.I felt listened to and reassured.

I have to say over the years I have been attending both hospitals this was a 5 star experience.

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Responses

Response from Nottingham University Hospitals NHS Trust 8 years ago
Nottingham University Hospitals NHS Trust
Submitted on 18/02/2016 at 13:09
Published on Care Opinion at 14:38


Great news. I’m pleased you felt reassured and were seen quickly. I’ve passed your kind words on to the clinic team. Thank you.

Best wishes,

Sharon Saunders,

Matron, Orthopaedics

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