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Walking again- no walking stick-no pain-...

Story from nhs.uk

"Walking again- no walking stick-no pain-..."

About: Wrightington, Wigan and Leigh NHS Foundation Trust

Revision hip operation required due to a bad job elswhere.Pre-op Assessment cancelled twice so-what! No problem.

procedure carried out on 2 June 2015-ward D

Consultants Orthopaedic Surgery team was brilliant-no complaints.

Ward staff very helpful -no complaints.

Aftercare very good - no complaints.

Physiotherapy dept.very helpful and instructive, very encouraging.

The whole experience was very humbling and the staff without exception deserve the highest praise.

ANY COMPLAINTS-YES. I am not allowed to name individuals.

To summarize- I don't know why people complain at the slightest little thing.

Thanks to all concerned.

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Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 8 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 14/04/2016 at 16:24
Published on Care Opinion at 16:28

Thank you for taking the time to write your kind comments following your operation last year. It is always appreciated when someone takes the time to let us know of their experience.

I will make sure that these are passed to the Head of Nursing for Specialist Services who will share with the staff at Wrightington.

Kind regards

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