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Might as well all be deaf

Story from nhs.uk

"Might as well all be deaf"

About: Bradford Teaching Hospitals NHS Foundation Trust

No one ever answers the phone in the dermatology department,tried phoning 2 days on and off and got not one answer.

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Response from Bradford Teaching Hospitals NHS Foundation Trust 8 years ago
Bradford Teaching Hospitals NHS Foundation Trust

Submitted on 24/03/2016 at 08:55
Published on nhs.uk on 25/03/2016 at 01:34

This is very disappointing to hear and it is not acceptable. I can appreciate how frustrating this must have been for you, please accept my apologies. I have discussed this with the manager and this is being investigated as a technical issue but the team have also been reminded of the importance of answering phones in a timely manner.

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