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"CMHT assessment"

About: Leeds and York Partnership NHS Foundation Trust

(as the patient),

I had an assessment recently with the team at St Mary's Hospital in Armley.. I had many contacts with mh services years ago and was VERY reticent about returning to a CMHT for assessment.... however, I found the assessment very good and helpful for the following reasons:

-appointment offered on a Saturday which fitted around work

- the process was fully explained so I knew what to expect

- contact details and crisis contacts were given

- the assessment was thorough and holistic

- the information was then to be taken to a formulation meeting so that medical and psychological opinions could both be considered (this NEVER used to happen)

- the staff I saw were warm, professional, non judgemental and made me feel as comfortable as I could be.

- for possibly the first time in CMHT services I felt heard and genuinely understood and like I could be honest about my experiences.

I felt so relieved and glad that I had attended (as I was in two minds after experiences from years ago)

I just wanted to say thanks

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Responses

Response from Andrew Howorth, Head of Patient Experience, Leeds and York Partnership NHS Foundation Trust 8 years ago
Andrew Howorth
Head of Patient Experience,
Leeds and York Partnership NHS Foundation Trust
Submitted on 16/02/2016 at 13:28
Published on Care Opinion at 14:33


Thank you very much for taking the trouble to post your positive experiences

it is always encouraging to hear when things go well - we have done a lot of improvement work and it is good to know when this works - I will make sure that the staff get to hear your comments and I'm sure they will be encouraged

thank you again

Andrew Howorth - head of patient experience

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