I couldn't hear through the glass panel at the reception point. It was incredibly stressful because I was trying to liaise about my son's injury. The woman on the other side was struggling to hear too.
I use hearing aids and there was no loop provision - it was a dreadful experience. Very upsetting to me.
"No loop provision"
About: Stirling Care Village / Minor injuries unit Stirling Care Village Minor injuries unit FK8 2AU
Posted by Upset Mum (as ),
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See more responses from Pauline Donnelly
See more responses from Pauline Donnelly
Update posted by Upset Mum (a parent/guardian) 7 years ago