"Good service but very long wait for children's A&E"
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
Posted by Jeff Beranek
Had to take a 5 year-old to A&E for a bump to the head, which in the end only needed cleaning and a steri-strip. The service we received was good, but the wait was over 4 hours. The children's A&E needs better signage to show that the entrance is the same as adult A&E (door opens so you can't see sign). There's no way to know how long you're going to have to wait and you can't hear the staff when they call you to see a member of staff. The children's A&E is fairly clean and segregated, but there are not enough seats and the children's area is devoid of toys, books or any real kind of distraction. A TV would work miracles. Next time I might think twice about going - I might have got a better service over the phone or via pharmacist and doing first-aid myself.