"Was not over all impressed with my Mum care"

My Mum came in here in September, I was not over all impressed with her care as she came in with a head injury and the doctor want to send her home.

I also found one of the nurses was extremely rude toward me. I not over all impressed, think all depends on who on duties that day.

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Responses

Response from Princess Royal University Hospital

I was sorry to learn of the difficulties that your mother experienced when she attended Accident and Emergency at the Princess Royal University Hospital. If you would like the Trust to investigate the issues you raise regarding staff attitude and clinical care, please do not hesitate to contact the PALS Team on kch-tr.palskent@nhs.net or 01689 863252.