"Great care in the Out of Hours period"
Posted by LiMac (as ),
My father in law recently took unwell in the evening. Uncharacteristically he allowed me to call NHS 24 for advice. After checking with him the call handler was happy for me to give the information. She was polite, efficient, friendly and reassuring. We were sent to the South Glasgow OOH centre at the Victoria Infirmary Ambulatory Care Centre.
Once there he received a respectful, polite, efficient service from everyone involved from the receptionist through to the nurse and doctor. His problem was diagnosed and treated.
We can't thank the excellent staff enough for the reassurance and excellent way his in which care was delivered.