"Very good service"

About: Queen's Medical Centre

My son and i recently attended ward D34 for a two night stay after he was involved in a road traffic accident.

I cannot praise the nurses enough on that ward they work so hard.

The care my son received from all the staff members involved was brilliant.

The ward was clean and there regularly seemed to be a member of cleaning staff sweeping or cleaning.

The food was brilliant and services for the parents I thought were very good.

The only complaint I would have is the time it took to havie him transferred from the trauma unit up to the children's ward.

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Responses

Response from Nottingham University Hospitals NHS Trust

Thank you for getting in touch. I’m pleased to hear you and your son were so well looked after and that you enjoyed the food so much. I have shared your comments with our ward staff, catering and cleaning teams on your behalf. I hope your son is recovering well after his accident.

Kind regards,

Helen Donovan.

Ward manager, D34.