"DIY Endoscopy biopsy results"

About: City Hospital campus

Had rough painful endoscopy mid Dec 2015 (no care taken in applying anaesthetic spray, took about a week before I could swallow without pain) , biopsies taken.

GP surgery informs me "There are results but we don't have them and don't know where they are so we suggest you find them yourself".

Got some phone numbers off the internet, redirected 5 times ending up back calling a department that seems to be permanently closed.

Given up trying!

Even on this page Endoscopy isn't listed in departments.

Story from NHS Choices

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Responses

Response from Nottingham University Hospitals NHS Trust

Thank you for getting in touch. I’m sorry to hear of your poor experience. I’d welcome an opportunity to discuss further with you please, if you would like to do so. My email is jean.barker@nuh.nhs.uk and phone number 0115 9249924 ext. 62116. We are in the process of updating the Endoscopy pages on our website in response to patient feedback. NUH is not responsible for GP surgeries. Please do contact your surgery directly is you wish to discuss your concerns.

Kind regards,

Jean Barker.

Matron, Endoscopy.