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Care Opinion

Excellent service

Story from nhs.uk

"Excellent service"

About: Dorset County Hospital

I recently was seen by a Consultant in the orthopaedic out patient department and was diagnosed with a serious condition. I was treated with respect and dignity but importantly given the time to ask questions and given answers. the department was very clean and a bright environment and staff were friendly and polite. .

I would also like to add that further diagnostic investigations in radiology were efficient and staff so very kind and made me feel relaxed. A big thank you. Keep up the hard work.

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Responses

Response from Dorset County Hospital 8 years ago
Dorset County Hospital

Submitted on 07/03/2016 at 20:55
Published on nhs.uk on 09/03/2016 at 01:32

Thank you for taking the time to leave feedback for our orthopaedic and radiology departments.

I am delighted to read how our staff have demonstrated our Trust values of integrity and respect in their care for you.

It is very important that patients are given time to ask and have their questions answered, so that they can make informed choices and I am pleased to read that that this was your experience.

Our environmental team will also be pleased to know that you found the hospital clean and bright and I will make sure your comments are passed onto the departments.

Best wishes, Sarah Silverton, Patient & Public Experience Lead, Dorset County Hospital

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