"A complete lack of communication & courtesy"

I saw a consultant who agreed that I needed a spinal nerve block and some of the minor spinal nerves dissolved due to intense lumbar spine pain. My referral letter outlined that I have Type 1 diabetes. It was also made clear that I have a PhD in intensive diabetes self-management using insulin pump therapy.

I attended a pre-assessment on 4th Feb and then the hospital on the 11th (today) for the surgery. I was told that I was not on the admissions list and that the receptionist would check. I was later told by a nursing sister that my operation had been cancelled by the anaesthetist on 5th Feb because 'I was too high risk in using an insulin pump'.

At no time did I receive any communication regarding this issue, and this was not even discussed with me, as I had agreed with the consultant that the surgery would be performed under local anaesthetic, as it was easier for me regarding my diabetes.

I now have no option for intense pain relief and KIMS did not even have the courtesy to raise these concerns with me prior to my attending for the surgery.